By The Medical City (TMC), Ortigas | June 03, 2020
As we move forward to the New Normal, we continue to do our best to look after your safety. We are one with the world in taking mitigation measures aiming to slow down the spread of COVID-19. Precautionary measures have been put in place in our hospital, applying best knowledge to prevent or at least to reduce impact of the pandemic to you and our healthcare providers.
To our Valued Partners:
We at The Medical City hope you and your loved ones are staying safe and well.
As we move forward to the New Normal, we continue to do our best to look after your safety. We are one with the world in taking mitigation measures aiming to slow down the spread of COVID-19. Precautionary measures have been put in place in our hospital, applying best knowledge to prevent or at least to reduce impact of the pandemic to you and our healthcare providers.
Today and always, we are privileged and committed to deliver quality patient care and experience that is why we have added safety measures to protect and ensure you of a healthy, safe, and clean environment on your next visit.
We follow best practices and new norm guidelines from the health authority, such as:
The Medical City, under the New Normal, is also implementing the following:
TMC One Complex, Two Hospital Systems
“TMC One Complex, Two Hospital Systems” refers to The Medical City’s new normal hospital operation that provides patients with clear-cut processes and division for COVID-19 patients in isolated areas and separate safe access for non-COVID-19 patients who need consults, diagnostic tests, intervention, and management of their diseases. Exclusive pathways have been identified from the moment a patient enters the hospital to his planned appointment or destination.
Under this set-up, you may expect the following:
Other reminders to patients/visitors before your visit
Alternative Healthcare Delivery Solutions:
Also under TMC’s New Normal, we have organized Teleconsult and Home Care services in case you cannot leave your home.
Teleconsultation Services
Our teleconsultation services are dedicated outpatient, multispecialty consultation with your TMC physician via live synchronous and audio and video (if necessary) -enabled technology. You may contact 8-988-1000, and press 5 to book your appointment. You may also visit https://www.themedicalcity.com/online-services
TMC Services on Wheels
Our Lab on Wheels provides home-service collection of samples for routine testing at TMC clinical laboratory. You may pay in cash, credit, online or HMO LOA. We have also partnered with Watsons for delivery of outpatient medicines within Metro Manila. You may contact 8-988-1000 extension 6122 or 6421 to book an appointment.
Vaccine on Wheels
TMC’s Vaccine On Wheels provides pre-vaccination teleconsultation and home-service administration of flu vaccine. Adults (19 years old above) who are due for flu vaccination may avail of this service, for as long as they are within serviceable area. For inquiries and booking, please call the Wellness and Aesthetic Institute at tel. no. 8 988- 1000 ext. 6386/6579 from 8:00am and 5:00pm, Monday to Saturday (excluding holidays).
Pharmacy on Wheels
The Medical City Pharmacy on Wheels is a partnership with Watsons Personal Care Store (Phils.) Inc., bringing your outpatient medicine right at your doorstep. Free Delivery within Metro Manila for a minimum purchase of P1, 000 for TMC patients only and with TMC doctor's prescription. For orders below P1,000, there will be a corresponding fee of P50. Please see list and contact details of participating Watsons store: https://www.themedicalcity.com/news/pharmacy-wheels
Online Medical Concierge
We provide personalized medical coordination such as synchronization of schedule and appointment with concerned medical parties (physicians, diagnostic units, etc.), as well as coordination with your insurance for timely issuance of payment guarantee. To request LOA, you may go to themedicalcity.com/loa-request
Note that this list may be updated regularly.
Moments like these remind us of our commitment to put you on center stage, because your health and wellness matter. On behalf of all of us at The Medical City, we’re committed to being your partner and persevering together in all the days and years ahead.
We look forward to serving you again!
By The Medical City (TMC), Ortigas
June 03, 2020
To our Valued Partners:
We at The Medical City hope you and your loved ones are staying safe and well.
As we move forward to the New Normal, we continue to do our best to look after your safety. We are one with the world in taking mitigation measures aiming to slow down the spread of COVID-19. Precautionary measures have been put in place in our hospital, applying best knowledge to prevent or at least to reduce impact of the pandemic to you and our healthcare providers.
Today and always, we are privileged and committed to deliver quality patient care and experience that is why we have added safety measures to protect and ensure you of a healthy, safe, and clean environment on your next visit.
We follow best practices and new norm guidelines from the health authority, such as:
The Medical City, under the New Normal, is also implementing the following:
TMC One Complex, Two Hospital Systems
“TMC One Complex, Two Hospital Systems” refers to The Medical City’s new normal hospital operation that provides patients with clear-cut processes and division for COVID-19 patients in isolated areas and separate safe access for non-COVID-19 patients who need consults, diagnostic tests, intervention, and management of their diseases. Exclusive pathways have been identified from the moment a patient enters the hospital to his planned appointment or destination.
Under this set-up, you may expect the following:
Other reminders to patients/visitors before your visit
Alternative Healthcare Delivery Solutions:
Also under TMC’s New Normal, we have organized Teleconsult and Home Care services in case you cannot leave your home.
Teleconsultation Services
Our teleconsultation services are dedicated outpatient, multispecialty consultation with your TMC physician via live synchronous and audio and video (if necessary) -enabled technology. You may contact 8-988-1000, and press 5 to book your appointment. You may also visit https://www.themedicalcity.com/online-services
TMC Services on Wheels
Our Lab on Wheels provides home-service collection of samples for routine testing at TMC clinical laboratory. You may pay in cash, credit, online or HMO LOA. We have also partnered with Watsons for delivery of outpatient medicines within Metro Manila. You may contact 8-988-1000 extension 6122 or 6421 to book an appointment.
Vaccine on Wheels
TMC’s Vaccine On Wheels provides pre-vaccination teleconsultation and home-service administration of flu vaccine. Adults (19 years old above) who are due for flu vaccination may avail of this service, for as long as they are within serviceable area. For inquiries and booking, please call the Wellness and Aesthetic Institute at tel. no. 8 988- 1000 ext. 6386/6579 from 8:00am and 5:00pm, Monday to Saturday (excluding holidays).
Pharmacy on Wheels
The Medical City Pharmacy on Wheels is a partnership with Watsons Personal Care Store (Phils.) Inc., bringing your outpatient medicine right at your doorstep. Free Delivery within Metro Manila for a minimum purchase of P1, 000 for TMC patients only and with TMC doctor's prescription. For orders below P1,000, there will be a corresponding fee of P50. Please see list and contact details of participating Watsons store: https://www.themedicalcity.com/news/pharmacy-wheels
Online Medical Concierge
We provide personalized medical coordination such as synchronization of schedule and appointment with concerned medical parties (physicians, diagnostic units, etc.), as well as coordination with your insurance for timely issuance of payment guarantee. To request LOA, you may go to themedicalcity.com/loa-request
Note that this list may be updated regularly.
Moments like these remind us of our commitment to put you on center stage, because your health and wellness matter. On behalf of all of us at The Medical City, we’re committed to being your partner and persevering together in all the days and years ahead.
We look forward to serving you again!