Core Values | The Medical City
doctors in scrubs walking
About Us

Core Values

Core Values

About Us

The Medical City Towards Service and Leadership

Core values set the foundation for a company’s culture and purpose. In the healthcare industry, a strong sense of personal and professional values are essential to success.

female doctor caring for patient

Excellent and compassionate service

We aspire to excellence in the provision of our services, achieving increasingly superior performance through organizational efficiency and synergy that is always animated with compassion.

Client Partnership

We forge sustainable partnerships with enlightened and empowered clients - our patients, physicians and payors - finding and creating opportunities for active engagement, informed participation, and shared responsibility.

Primacy of the human resource

We invest in the personal and professional development of our staff, providing them with the opportunity, capacity, voice, and the requisite technology to exercise their primacy as a resource in serving our customers, creating value for our stakeholders, and the growing institution.


We uphold personal and institutional integrity, consistently seeking alignment between the strategies, decisions, and actions that we pursue and the values that we espouse.


As we learn from the past and observe the present, we encourage curiosity and inquisitiveness, the desire to experiment and take risks, and the openness to creativity and new ideas, convinced that the way to the future is by embracing the innovator's mindset for execution.